Privacy and Cookie Policy

In running and maintaining the South Dene Hotel website we may collect and process information from you whilst you visit our site. This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies to help us improve our website.
By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Information we collect

In addition to data collected by cookies described below we also collect information provided voluntarily by you when you complete a form on our site, for example for example when you make an enquiry or a reservation.
We use this information to provide our services to you and to provide information that you request from us relating to our products or services. We may use this information to provide you with additional information relating to other products that may be of interest to you or to inform you of any changes to our website, services or goods and products.

Use of Cookies

The cookies we use are ‘analytical’ cookies. They allow us to recognise and count the number of people that visit our website, which pages they read and how they use the website. This helps us to improve the way our website works, for example by making sure people are finding what they need easily.

Cookies do not typically contain any information that personally identifies a visitor to our site, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
We may gather information about your general internet use by using cookies. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

The information we collect about your use of our site including details of your visits such as the pages you viewed, the time you spend on site and the resources that you accessed. Such information includes traffic data (how you found our website or the source that referred you to the site), location data (IP address and geographical location) and other communication data (browser type, operating system, device type).

We do not gather personal information and do not sell information to others through the use of Cookies. By using this website you accept that we use Cookies for these purposes.

If you do not wish to accept cookies you can adjust the settings on your browser to notify, decline or delete cookies. Use the Help function within your browser or visit, for comprehensive information on how to do this on a wide variety of desktop browsers. Please note that if you do not accept cookies your experience of this and other websites may be impaired.

Third Party Websites and Advertisers

Our website includes hyperlinks to third party websites. We have no control or responsibility over the privacy policies and practices of third parties.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and where we are legally required by law to disclose your personal information.

We do not, and will not allow any third party to use the analytics Service to track, collect or upload any data that personally identifies an individual (such as a name, email address or billing information), or other data which can be reasonably linked to such information by Google. For more information about Google analytics and how your data is stored please read “How Google uses data when you use our partners’ sites or apps”.

We do update this Policy from time to time so please do review this Policy regularly.